Microsoft 365, Entra ID and Intune

Microsoft 365 has become the technology platform behind many Maine businesses, but simply purchasing Microsoft 365 licenses does not automatically create a secure environment.

Peak helps businesses configure and manage Microsoft 365 environments including:

• Exchange Online
• SharePoint
• OneDrive
• Microsoft Teams
• Entra ID
• Multi-factor authentication
• Conditional Access
• Intune device management
• User onboarding and offboarding
• Microsoft 365 migrations
• Email security
• Identity and access management

We help businesses move away from fragmented legacy environments and toward centralized, secure cloud-based systems.

Cybersecurity Services for Maine Businesses

Cybersecurity is no longer something businesses can solve with antivirus software alone.

Modern attacks frequently target user credentials, email accounts, cloud applications, endpoints, remote access tools, and improperly configured network equipment.

Peak uses multiple layers of security to help reduce those risks.

Depending on the needs of your organization, that may include:

• Endpoint detection and response
• 24/7 managed security monitoring
• Email security
• Multi-factor authentication
• Microsoft 365 security
• DNS filtering
• Vulnerability scanning
• Security awareness
• Network segmentation
• Firewall management
• Backup and recovery
• Patch management
• Security policy development
• Incident response assistance

Our goal is not simply to deploy security products. It is to understand how those controls work together and identify gaps before they become incidents.

Business Networking and Infrastructure

The network is the foundation of nearly every modern office.

Slow Wi-Fi, improperly configured VLANs, aging firewalls, internet problems, VPN failures, and poorly designed switching environments can create problems that appear to be application or computer issues.

Peak designs, manages, and troubleshoots business networks involving:

• Firewalls
• Routers
• Managed switches
• Wireless networks
• VLANs
• Site-to-site VPNs
• Remote access
• Multi-location connectivity
• Internet failover
• Network segmentation
• Guest networks
• Cameras
• VoIP systems

We work with technologies including UniFi and SonicWall and regularly support environments where networking, security, cloud applications, and local infrastructure all need to operate together.

IT Support for Multi-Location Businesses

Businesses with multiple offices often encounter technology problems that single-location organizations do not.

Internet providers vary by location. Networks evolve independently. Employees move between offices. Vendors install equipment without coordinating with IT. VPNs, phones, Wi-Fi, printers, and cloud applications all need to work consistently.

Peak helps businesses standardize and centrally manage technology across multiple locations.

That can include:

• Standardized network equipment
• Centralized firewall and Wi-Fi management
• Site-to-site VPN connectivity
• Unified Microsoft 365 management
• Standardized cybersecurity controls
• Remote monitoring
• Centralized documentation
• Vendor coordination
• Internet and telecom management

The goal is to make multiple offices operate like one manageable technology environment.

Backup, Disaster Recovery and Business Continuity

A backup is only valuable if it can actually restore the systems your business depends on.

Peak helps businesses build backup and recovery strategies around their actual operational needs.

We can help protect:

• Servers
• Microsoft 365 data
• File systems
• Virtual machines
• Business-critical applications
• Cloud workloads

We also help businesses think beyond backup to the larger question:

What happens if your office, server, internet connection, Microsoft account, or critical application suddenly becomes unavailable?

A good disaster recovery plan answers that question before the outage happens.

Industries We Support

Peak works with businesses throughout Maine and New England, with particular experience supporting organizations where security, reliability, and responsive support are especially important.

Healthcare and Optometry

We support optometry and healthcare-related organizations with secure workstations, Microsoft 365, network infrastructure, imaging systems, cybersecurity, backup, HIPAA-related technology safeguards, and practice-management technology.

Distribution and Manufacturing

Distribution businesses rely heavily on network connectivity, ERP systems, warehouse technology, remote locations, and dependable infrastructure.

We help keep those environments connected, secure, and operational.

Legal and Professional Services

Law firms, financial organizations, consultants, and professional service businesses depend on secure access to sensitive information and reliable communication systems.

Peak helps protect those systems while keeping employees productive.

Real IT Projects. Real Results.

We believe technical capability should be demonstrated, not simply advertised.

More Than 500,000 Files Migrated to Microsoft 365

Peak helped a business replace legacy file-server infrastructure by migrating more than 500,000 files into Microsoft SharePoint while modernizing user devices and secure remote access.

Result: Reduced dependence on on-premises infrastructure and improved secure access to business data.

Network and Security Modernization

Peak replaced outdated firewall and switching infrastructure for a multi-location business and deployed a centrally managed UniFi network, wireless infrastructure, and security systems.

Result: Better network performance, increased visibility, and simpler ongoing management.

Telecom Cost Reduction

Peak consolidated telecom services across multiple business locations and replaced aging systems with modern cloud-based services.

Result: Approximately $400 per month in reduced telecom costs while simplifying management.

When Should You Consider Changing IT Providers?

Businesses usually begin evaluating a new MSP for one of a few reasons.

Your current IT provider may take too long to respond.

Problems may repeatedly return without being permanently resolved.

Your cybersecurity strategy may consist primarily of antivirus and backups.

Nobody may be proactively reviewing aging equipment or security risks.

You may be receiving multiple technology bills without understanding what you are actually paying for.

Or your business may simply have outgrown the IT provider that supported you when the company was smaller.

Changing IT providers does not need to be disruptive.

Peak can review your current environment, identify risks and opportunities, and provide a transition plan before any changes are made.

Questions to Ask Before Hiring an MSP

When comparing managed IT providers in Portland or Southern Maine, consider asking:

Who handles complex escalations?
Make sure experienced engineers are available when an issue goes beyond normal help desk troubleshooting.

How quickly will someone actually respond?
Ask about response times rather than simply whether support is available.

Who manages cybersecurity?
Find out whether security monitoring is handled internally, outsourced to a SOC, or simply based on alerts from antivirus software.

Can they manage Microsoft 365 security?
Microsoft 365 administration should include identity, MFA, Conditional Access, device management, and security configuration — not just licensing.

Can they support the network too?
Your MSP should understand firewalls, switching, wireless, VLANs, VPNs, and internet connectivity.

How are backups tested?
Having a backup and being able to recover from it are two different things.

Will they work with your other vendors?
Your MSP should be willing to coordinate with software vendors, ISPs, telecom providers, and other technology partners.

Serving Portland, Westbrook and Southern Maine

Peak Technology Consulting is based in Westbrook, Maine and provides managed IT services throughout the Greater Portland area and Southern Maine.

We support businesses in and around:

Portland
Westbrook
South Portland
Scarborough
Gorham
Falmouth
Cape Elizabeth
Windham
Cumberland
Yarmouth
Saco
Biddeford
Sanford
and surrounding Maine communities.

Remote monitoring and support also allow us to manage organizations with locations throughout Maine and New England.

Looking for a Managed IT Provider in Portland, Maine?

You do not have to wait until something breaks to find out whether your technology environment could be better.

Peak Technology Consulting offers a complimentary IT assessment to help identify:

• Security gaps
• Aging infrastructure
• Microsoft 365 risks
• Backup concerns
• Network problems
• Unnecessary technology costs
• Opportunities to simplify your environment

There is no obligation and no pressure to change providers.

You will simply get a clearer picture of your current IT environment and where improvements may make sense.

Call 888-669-5654

Or schedule your free IT assessment today.

[Schedule My Free IT Assessment]