Our Story

Welcome to Peak Technology Consulting

At Peak Technology Consulting, our story began 15 years ago with a clear vision: to provide fast, reliable, and relationship-focused IT support to businesses that needed more than just a vendor—they needed a partner.

Who Are We

We started small, driven by a passion for solving problems and a belief that exceptional customer service would set us apart. From the beginning, we’ve prioritized quick response times, clear communication, and a customer-first mindset. These values have helped us grow organically, one client at a time, through trust, referrals, and long-term partnerships.

What We Do

Today, we’re proud to be a trusted Managed IT Services provider, supporting businesses across industries with proactive solutions and a personal touch. While our team and capabilities have grown, our commitment to responsiveness, reliability, and relationships remains at the heart of everything we do. 

Dan Doucette

Founder and IT Ninja!

Dan started Peak Technology Consulting because he has a passion for all things technology and saw a need in the marketplace for an IT consultant who could provide unbiased advice and support to small businesses. His mission is to help businesses leverage technology to increase efficiency and productivity. He has been in the Information Technology industry for over 20 years and has a wide array of knowledge and experience, which he leverages to help his clients achieve their goals. When he’s not working you can find him spending time with his family or in the mountains skiing or hiking.

Meet the Team

We’re a close-knit team of IT professionals who care deeply about our clients and the work we do.

Here’s a look at the people behind Peak Technology Consulting:

Dan Doucette

Founder

The visionary behind Peak Technology Consulting, Dan launched the company with a mission to deliver IT services that put people first. His leadership and dedication to client success continue to shape our culture and direction.

Smiling man in hoodie standing confidently in brightly lit hallway.

Xhenis Osmani

Senior Technician

Xhenis is often the first point of contact for our clients, known for resolving issues quickly and with a smile. Their attention to detail and commitment to service excellence keep our clients running smoothly.

Captivating black and white portrait of a young man standing outdoors with a serious expression.

Flori Hoxa

Field Service Technician

Whether it’s on-site troubleshooting or system installations, Thomas brings hands-on expertise and a calm, solutions-focused approach to every client visit.
Artistic monochrome portrait of an elderly man with a serene expression, taken outdoors in Istanbul.

Greg Edson

Senior Engineer

Greg leads our technical strategy and complex implementations. With deep experience in network architecture and systems integration, he ensures our clients’ infrastructures are secure, scalable, and future-ready.

Managed IT Services

Managed IT Services & IT Support In Portland, ME & Throughout New England

01.

Managed Service Provider (MSP)

A managed service provider (MSP) delivers network, application, system and e-management services across a network to multiple enterprises, using a “pay as you go” pricing model. A “pure play” MSP focuses on management services as its core offering. In addition, the MSP market includes offerings from other providers — including application service providers (ASPs), Web hosting companies and network service providers (NSPs) — that supplement their traditional offerings with management services.

02.

Define

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03.

Design

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04.

Develop

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Deploy

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Deliver

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Why Choose Us

Why Choose Peak Technology Consulting As Your Trusted Portland IT Company?

Peak Technology will take the hassle out of your day to day IT operations, streamlining processes, reducing overall IT costs and proactively monitoring your environment before something happens. You can think of us as your IT Department only better!
Peak Technology Consulting, is possibly one of the only Managed IT Services providers to maintain over 99% client retention. That’s right, we pride ourselves on client retention and client satisfaction. We are not the largest or most recognized IT Support provider in Maine or New England, but we are one of the best that you will ever work with. We are a locally owned business and headed up by an IT specialist with over 100 years of service-related technology entrepreneurship running through his veins.
Consistently maintaining 99% client retention and satisfaction should speak for itself.
Instead of pushing products and services, our systems engineers perform a comprehensive evaluation of your business processes and technology.
Our IT services delivery to our clients cover all facets of the modern office from Overall IT strategy, Daily Tech Support, Web Development, Computer Management, Disaster Recovery and much more.
We guarantee that if your technical support issue is not already resolved, you will know exactly why and what is being performed. What does your current IT support provider offer?
Our IT Services are established to focus on your business challenges. We help increase productivity by eliminating delays with application and network response, security by implementing our rigorous perimeter and local security solutions, reliability by providing around-the-clock protection and redundancy measures and cost management by providing a fixed cost IT support programs.
We help eliminate delays with your IT network and computer infrastructure.
We will provide a fixed cost managed IT services program so that you know what your total cost of service will be every month.

Some Numbers

1
Satisfied Clients
100
Projects Completed
1
Accolades Earned
1 K+
Lines of Code

Call Peak Technology Consulting To Be Your Next Portland IT Services Company

Ready to make the move to Peak Technology Consulting?

We’re ready to take care of your business IT services needs. Call 888.669.5654 or email us at [email protected] for more information.